Refund Policy
Last updated: December 2025
Overview
At n8n Basket, we want you to be completely satisfied with your purchase. This Refund Policy outlines the circumstances under which refunds may be granted for workflow purchases.
Eligibility for Refund
You may be eligible for a refund if:
- The workflow does not function as described in the listing
- The workflow contains significant errors that prevent normal operation
- The workflow is missing critical components mentioned in the description
- You request a refund within 7 days of purchase
Non-Refundable Circumstances
Refunds will NOT be granted for:
- Change of mind after purchase
- Inability to use the workflow due to lack of technical knowledge
- Issues caused by modifications you made to the workflow
- Compatibility issues with your specific n8n setup that were not guaranteed
- Requests made more than 7 days after purchase
Refund Process
Step 1: Contact Us
Email our support team at support@n8nbasket.com with your order details and a description of the issue.
Step 2: Review
Our team will review your request within 2-3 business days. We may ask for additional information or evidence of the issue.
Step 3: Resolution
If approved, refunds will be processed to your original payment method within 5-10 business days.
Seller Responsibility
Sellers are responsible for ensuring their workflows function as described. Repeated valid refund requests against a seller may result in account review or suspension.
Dispute Resolution
If you disagree with a refund decision, you may appeal by responding to our support team with additional information. Final decisions on refunds are at the discretion of n8n Basket.
Contact Us
For refund requests or questions about this policy:
Email: support@n8nbasket.com
Response Time: Within 48 hours