Support Inbox Triage Starter

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Description

Starter n8n workflow for support teams that need a fast first-pass triage payload from webhook ticket data. It accepts subject, message, requester, account, and source fields; classifies the ticket; assigns priority and SLA hours; and returns a next step plus reply draft. No credentials, private endpoints, or customer data are included. Import the JSON into n8n, test with the sample payload, then connect the output to your help desk, Slack, email, CRM, or spreadsheet.

What's Included